Retail & E-Commerce Problem-Solving Lab — Global Edition
(Retail, E-commerce, FMCG, Hospitality, Travel, Food & Beverage, Consumer Services)
AI Personalization, Profiling & Consumer Risk
Live on Zoom + secure browser backup access.
April 22, 2026
Ticket
USD 49
Free for GC360 Members
USD 299/year)
Unlimited access to all Labs, Masterclasses & Toolkits.
About This Industry Lab
A global, sector-specific Lab for retailers, marketplaces, fashion & luxury brands, D2C brands, grocery chains, consumer apps, travel platforms, and e-commerce leaders who use AI for:
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Personalization
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Recommendations
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Pricing
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Loyalty
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Profiling
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Marketing & behavioural analytics
This is not a webinar.
This is a challenge-solving room for real retail + consumer AI governance.
What You Will Solve (March Focus: AI Governance)
Learn how global retail & e-commerce companies design safe and compliant AI-driven customer experiences:
Building guardrails for personalization engines & recommender systems
Profiling controls under GDPR • DPDP • CCPA • KSA • DIFC
Guarding against discriminatory outcomes in pricing & offers
Managing AI models in search, ranking, recommendations & loyalty systems
Protecting sensitive inferences (religion, health, financial distress)
Guardrails for LLM chatbots, shopping assistants & virtual stylists
Controlling marketing AI: look-alike audiences, segments, clusters
AI + adtech: pixels, tracking, behavioural modelling
AI documentation, logs & audit trails needed for retail regulators
Aligning with consumer protection laws (FTC, CMA, EU DSA, product safety)
Risk-scoring AI use cases across product, CRM, loyalty & fraud systems
Vendor AI risk — embedded AI in marketing, analytics & fulfilment tools
Every point is practical, example-driven and ready to implement immediately.
Unlimited access to all Labs, Masterclasses & Toolkits.
How This Global Lab Works (90-Minute Agenda)
Global Problem Framing (10 min)
A sharp breakdown of AI failures in retail:
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Over-profiling
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Discriminatory pricing
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Unsafe personalization
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Sensitive inference leakage
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Adtech AI compliance gaps
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LLM hallucinations in customer support
Expert Deep-Dive (40 min)
Retail AI & data experts share:
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Personalization guardrail frameworks
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Profiling governance checklists
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Documentation & evidence templates
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AI scoring models for consumer risk
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Real examples from global retail
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Scenario-based failures & remediation steps
The heart of the Lab.
Delegate Challenge Exchange (20 min)
Delegates from retail, e-commerce, D2C and marketplaces share:
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AI challenges
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Failures
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Insights
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Learnings
Experts respond with clear, actionable solutions tailored to consumer-facing AI.
Joint Problem-Solving (20 min)
Speakers + delegates solve real retail AI scenarios:
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Incorrect segmentation causing discrimination
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AI-driven recommendations creating regulatory exposure
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Hallucinations in AI shopping assistants
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Ranking algorithms disadvantaging demographics
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Adtech AI tracking without proper consent
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Cross-border data flows inside AI engines
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Vendor AI models with black-box behaviour
This is the USP no other global event provides.
Unlimited access to all Labs, Masterclasses & Toolkits.
Speaker Board (Global Retail, E-Commerce & Consumer AI Leaders)
Senior leaders from:
• Global marketplaces
• Retail + luxury brands
• E-commerce platforms
• D2C brands
• Travel platforms
• Grocery/hypermarket chains
• Loyalty & CRM systems
• Consumer tech companies
(Speakers to be announced soon)
What You Get with the USD 49 Ticket
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Full session recording
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Retail AI Personalization & Profiling Governance Toolkit
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Consent + profiling workflow templates
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Speaker insights & global benchmarking
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Peer networking across regions
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Certificate of Participation
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Priority access to future Labs
Unlimited access to all Labs, Masterclasses & Toolkits.
Why Most Participants Upgrade to Membership (USD 299/year)
Members get unlimited access to:
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All 24 Industry Labs
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100+ AI, Privacy, Cyber, GRC & Contract Toolkits
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20+ global masterclasses
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GC360Flix — 200+ hours on demand
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Curated introductions
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Mentorship circles
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Talent Match & speaking visibility
Unlimited access to all Labs, Masterclasses & Toolkits.
Global Credibility
Previous speakers from: Amazon • Walmart • Shopify • Flipkart • IKEA • Zalando • Target • Carrefour • eBay • MercadoLibre • Alibaba • Nike • Sephora • and more
Delegates from: APAC • MEA • UK/EU • USA • Canada • Australia • Africa • LATAM
What Delegates Say
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Sofia Sjöö
Mölnlycke Health Care (Sweden)
“A highly valuable session with diverse expert perspectives. Insightful and engaging.”
Renata Berzanskiene
Legal Counsel, UAB Vilniaus Degtine (Lithuania)
“The emphasis on attorneys personally verifying legal authorities was excellent. I’d also love to see deeper exploration of the EU AI Act.”
Alexander Wold
Monks (USA)
“As a cybersecurity professional, I found the legal and privacy insights invaluable—bridging perspectives that are often siloed.”
Unlimited access to all Labs, Masterclasses & Toolkits.
Partners
Global Thought Leadership Partner
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