Retail & E-Commerce Problem-Solving Lab — Global Edition
(Retail, E-commerce, FMCG, Hospitality, Travel, Food & Beverage, Consumer Services)
Omnichannel GRC, Consent & Compliance Ops
Live on Zoom + secure browser backup access.
June 24, 2026
Ticket
USD 49
Free for GC360 Members
USD 299/year)
Unlimited access to all Labs, Masterclasses & Toolkits.
About This Industry Lab
A global, sector-specific Lab where privacy, legal, GRC, cybersecurity, operations, digital, and customer experience teams from retailers, marketplaces, D2C brands, loyalty platforms and e-commerce enterprises learn how global retail organisations operationalise omnichannel compliance systems at scale.
This is not a panel.
This is a challenge-solving room.
What You Will Solve (May Focus: Omnichannel GRC, Consent & Compliance Ops)
Learn how leading retail and e-commerce organisations manage compliance across physical stores, web platforms, apps, loyalty programmes, analytics systems and supply chains:
Omnichannel consent flows (web, app, POS, loyalty, ads, offline)
Consent refresh, revocation & multi-channel preference syncing
Customer data lifecycle: collection → CDP → analytics → deletion
Retail GRC systems for operations, fulfilment & customer service
Data governance across marketplace, D2C & 3P sellers
Building audit-ready RoPAs, DPIAs, AIIAs & consent logs
Cookie compliance & adtech governance for personalisation
AI risk in pricing, recommendations, CX chatbots & loyalty scoring
Store-level GRC controls: CCTV, biometrics, footfall analytics
E-commerce fraud, risk scoring, chargeback workflows
App + website release governance & regulatory impact checks
Supply chain & marketplace vendor GRC requirements
Global compliance alignment: GDPR, DPDP, CCPA, LGPD, PDPA and more
All content is example-driven, execution-focused, and usable the very next day.
Unlimited access to all Labs, Masterclasses & Toolkits.
How This Global Lab Works (90-Minute Agenda)
Global Problem Framing (10 min)
A precise breakdown of the biggest omnichannel compliance challenges facing retail & e-commerce teams today.
Expert Deep-Dive (40 min)
Global retail & e-commerce leaders share their:
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Consent systems
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Customer data governance frameworks
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GRC operating models
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Vendor/marketplace controls
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Release-cycle checks
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Real examples & compliance artefacts
The core of the Lab.
Delegate Challenge Exchange (20 min)
Delegates share challenges, learnings and insights — supporting one another with practical solutions.
Experts respond live with clear, actionable guidance.
Joint Problem-Solving (20 min)
Speakers and delegates solve real retail & e-commerce cases:
Omnichannel consent • Selling-partner risk • Analytics governance • Fraud controls • AI CX compliance • Marketplace workflows
Unlimited access to all Labs, Masterclasses & Toolkits.
Speaker Board (Global Retail & E-Commerce Leaders)
A curated panel of senior privacy, legal, cyber, GRC, data governance, marketing compliance, product and CX leaders from global retailers, marketplaces and digital commerce companies.
(Speakers to be announced soon)
Why Most Participants Upgrade to Membership (USD 299/year)
GC360 Members receive unlimited access to:
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All Industry Labs (24/year)
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100+ Privacy, AI, Cyber, GRC & Contract Toolkits
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20+ Deep-Dive Masterclasses
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GC360Flix — 200+ hours on-demand
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Curated introductions with global peers
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GC360 Talent Match & mentorship circles
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Speaking opportunities at global events
Unlimited access to all Labs, Masterclasses & Toolkits.
Global Credibility
Previous speakers from: Amazon • Walmart • Shopify • Flipkart • IKEA • Zalando • Target • Carrefour • eBay • MercadoLibre • Alibaba • Nike • Sephora • and more
Delegates from: APAC • MEA • UK/EU • USA • Canada • Australia • Africa
What Delegates Say
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Sofia Sjöö
Mölnlycke Health Care (Sweden)
“A highly valuable session with diverse expert perspectives. Insightful and engaging.”
Renata Berzanskiene
Legal Counsel, UAB Vilniaus Degtine (Lithuania)
“The emphasis on attorneys personally verifying legal authorities was excellent. I’d also love to see deeper exploration of the EU AI Act.”
Alexander Wold
Monks (USA)
“As a cybersecurity professional, I found the legal and privacy insights invaluable—bridging perspectives that are often siloed.”
Unlimited access to all Labs, Masterclasses & Toolkits.
Partners
Global Thought Leadership Partner
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