
About This Industry Lab
A global, sector-specific Lab for privacy, legal, product, compliance, cybersecurity, GRC and data teams from retailers, e-commerce platforms, marketplaces, logistics companies and digital consumer brands looking to execute customer data & consent compliance across multiple channels.
This is not a panel.
This is a challenge-solving room.


What You Will Solve (January Focus: Customer Data & Consent Compliance)
Learn how global retail & e-commerce companies operationalise privacy across digital and physical experiences:
Omnichannel data-flow mapping (store, app, website, POS, CRM)
Customer identity, authentication & preference management
Consent, cookies, pixels, analytics & tracking governance
Marketplace seller data, product data & buyer-seller workflows
Loyalty programs, personalised offers & behavioural analytics
Cross-border data transfers for fulfilment, support & logistics
DPIAs & privacy reviews for retail technologies (POS, RFID, beacons)
AI/ML use cases (recommendations, pricing, fraud scoring) — privacy controls
Data retention for orders, returns, refunds & loyalty points
Vendor access controls (delivery partners, cloud, marketing tech)
All content is example-driven, execution-focused, and usable the next day.

How This Global Lab Works (90-Minute Agenda)
Global Problem Framing (10 min)
A sharp overview of today’s customer-data and consent compliance challenges in retail & e-commerce ecosystems.
Expert Deep-Dive (40 min)
Global retail & e-commerce leaders share their:
• Data workflows • Controls • Templates • Governance structures • Real examples
This is the core of the Lab.
Delegate Challenge Exchange (20 min)
Delegates share challenges, learnings and insights — and help each other with practical solutions.
Experts respond live with clear, actionable guidance.
Joint Problem-Solving (20 min)
Speakers + delegates work through 3–5 real retail & e-commerce scenarios, such as:
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Consent + cookie compliance across multiple channels
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Data-sharing with marketplace sellers & logistics partners
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Customer deletion & suppression across systems (POS, CRM, app)
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Fraud prevention vs privacy minimisation
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Personalisation & tracking technologies (pixels, SDKs)
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AI recommendations & dynamic pricing — privacy risks
This peer + expert solving format is the USP no other global event offers.
Speaker Board (Global Retail & E-Commerce Leaders)
A curated panel of senior privacy, product, legal, cyber, GRC and data governance leaders from global retail brands, e-commerce platforms, marketplace companies, D2C brands and logistics/fulfilment operators.
(Speakers to be announced soon)

What You Get with the USD 49 Ticket
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Full session recording
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Downloadable Retail/E-Commerce Privacy Execution Toolkit
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Speaker insights & best practices
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Global retail benchmarking notes
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Networking with peers across regions
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Certificate of Participation
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Priority access to future Industry Labs
Unlimited access to all Labs, Masterclasses & Toolkits.
Why Most Participants Upgrade to Membership (USD 299/year)
GC360 Members receive unlimited access to:
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All Industry Labs (24/year)
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100+ Privacy, AI, Cyber, GRC & Contract Toolkits
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20+ Deep-Dive Global Masterclasses & Roundtables
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GC360Flix — 200+ hours on-demand
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Curated introductions with global peers
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GC360 Talent Match & mentorship circles
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Speaking opportunities & leadership visibility
Unlimited access to all Labs, Masterclasses & Toolkits.


Global Credibility
Previous speakers from: Amazon • Walmart • Shopify • Flipkart • IKEA • Zalando • Target • Carrefour • eBay • MercadoLibre • Alibaba • Nike • Sephora • and more
Delegates from: APAC • MEA • UK/EU • USA • Canada • Australia • Africa






















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