BFSI Industry Problem-Solving Lab — Global Edition
(Banking, NBFCs, FinTech, Insurance, Payments, Investment & Wealth Management)
Operational Resilience & Critical Services Execution in Financial Institutions
A closed-room, execution-focused Industry Lab where practitioners solve real operational challenges together, enabling safe peer validation.
Live | Closed-Room | Industry-Only | Execution-Focused | Limited Seats
Reduce execution risk. Shorten decision cycles. Validate decisions with peers. Justify actions internally — with confidence.
About This Industry Lab
Financial institutions face growing regulatory and board scrutiny on operational resilience, particularly around the continuity of critical services during disruptions and systemic failures.
Execution breaks down when resilience frameworks exist on paper, but real decisions, ownership, and trade-offs fail during outages, vendor failures, or severe operational stress.
This Lab examines how financial institutions execute operational resilience in practice, reduce execution risk, and shorten decision cycles through peer-led execution exchange.
Why This Lab Is Different

What You Will Solve
Learn how organisations actually execute critical decisions and operating models inside real-world environments — across teams, systems, and regions — including:
Identifying truly critical services under regulatory scrutiny
Assigning ownership during operational disruption events
Executing impact tolerances beyond documentation
Managing vendor and cloud failures in real time
Making defensible decisions during service outages
Shortening decision cycles during resilience incidents
All content is example-driven, execution-focused, and usable from the next day.
Unlimited access to all Labs, Masterclasses & Toolkits

How This Lab Works (90 Minutes)
Global Problem Framing — 10 min
Shared framing of where operational resilience and critical services execution most often break down across financial institutions.
Expert Deep-Dive — 60 min
Practitioners walk through real disruption events, decision trade-offs, failed resilience approaches, and stabilised execution models under regulatory pressure.
Delegate Challenge Exchange — 10 min
Participants surface live operational resilience or critical services execution challenges from their organisations.
Joint Problem-Solving — 08 min
Experts and peers pressure-test execution options for feasibility, sequencing, regulatory exposure, and internal defensibility.
30-Day Execution Close — 02 min
Participants lock three realistic operational resilience execution actions to implement over the next 30 days.
Unlimited access to all Labs, Masterclasses & Toolkits
Execution Leaders
Senior in-house leaders responsible for executing operational resilience and critical services continuity across global financial institutions.
(To be announced soon)
GeneralCounsel360 Membership — USD 299 / Year
One membership. Global access.
Execution-only global platform for in-house Legal, Privacy, GRC, Cybersecurity & AI professionals.
Built for safe peer validation of high-stakes execution decisions.
Where in-house leaders work through real execution challenges, consistently.
Includes:
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All Industry Problem-Solving Labs
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All Global Execution Masterclasses
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Distilled execution insights & execution references
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Practical decision logic, frameworks, and checklists (where shared)
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GC360Flix execution library
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Global benchmarking intelligence
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Curated peer introductions (where appropriate)
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Priority access to upcoming programs
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Reduce execution risk. Shorten decision cycles. Validate decisions with peers. Justify actions internally — with confidence.
Unlimited access to all Labs, Masterclasses & Toolkits

Anonymised Industry Execution Record
This Lab contributes anonymised execution insights and decision patterns to GC360’s Industry Execution Record, with individual comments not attributed.

Global Credibility
Execution leaders from:
Standard Chartered • Citi • HSBC • Barclays • Deutsche Bank • ING Group • DBS Bank • Abu Dhabi Islamic Bank
Delegates from:
APAC • MEA • UK/EU • USA • Canada • Africa • Australia










